Privacy Policy

Last updated: 16 October 2025

This Privacy Policy explains how 27kingstreet.co.uk collects, uses, shares, and protects personal information when you visit our website or interact with us online. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, 27 King Street is the data controller of personal information collected through this website.

Information We Collect

a) Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Make a booking or enquiry through the website
  • Subscribe to newsletters or updates
  • Use our contact forms or email us directly
  • Provide feedback, reviews, or participate in promotions

This may include:

  • Name and contact details (email, phone number)
  • Booking or event details (date, number of guests, preferences)
  • Communication history and messages
  • Any additional information you choose to include

b) Information Collected Automatically

When you visit our site, we automatically collect:

  • Your IP address and general geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URLs and interaction data
  • Cookies and similar technologies (see our Cookie Policy for details)

c) Information from Partners and Services

We may receive limited information from trusted third-party providers who help us operate the site, process reservations, or analyse performance — for example:

  • Booking platforms (e.g., OpenTable, ResDiary, etc.)
  • Analytics and web performance tools (e.g., Google Analytics)
  • Payment processors or delivery partners (if applicable)

We do not intentionally collect special category (sensitive) data or data from children.

How We Use Your Information

We process personal information to:

  • Operate and maintain the website
  • Manage table reservations and respond to enquiries
  • Provide requested information, menus, or offers
  • Personalise your experience and remember preferences
  • Monitor website performance and improve content
  • Comply with applicable legal and regulatory requirements

We may also use aggregated, anonymised data for analytics to improve services but never to identify you personally.

Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

Legal BasisWhen It Applies
ConsentFor non-essential cookies, newsletters, and marketing preferences
ContractWhen processing bookings, enquiries, or other user-requested services
Legitimate InterestsTo run, improve, and secure the website in a privacy-respecting way
Legal ObligationWhen required to maintain records or respond to lawful requests

Cookies and Analytics

We use cookies and similar technologies to keep the site secure, remember your choices, and analyse traffic.

  • Essential cookies ensure proper site operation.
  • Analytics cookies (e.g., Google Analytics) measure traffic and usage.
  • Functional cookies store booking and display preferences.

Non-essential cookies run only with your consent. See our full Cookie Policy for details on types, providers, and retention periods.

Advertising and Social Media

Our website may include embedded content, such as Instagram feeds or links to external sites. These third parties may set their own cookies or collect analytics data. We do not host external advertising networks, but we may track how users interact with our social or promotional content to understand engagement.

Sharing Your Information

We share personal data only when necessary with:

  • Website hosting and IT providers (for site operation and security)
  • Booking and reservation partners (to manage your reservation or enquiry)
  • Email delivery services (for contact and confirmations)
  • Analytics and security providers (for site performance)
  • Authorities or regulators where required by law

We do not sell or rent your personal information.

International Transfers

Some service providers may process data outside the United Kingdom (for example, Google Analytics in the EEA or US).
When this occurs, we ensure safeguards such as adequacy decisions or Standard Contractual Clauses (SCCs) are in place to protect your rights.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy:

Data TypeTypical Retention
Booking and enquiry detailsUp to 24 months after your visit
Contact and feedback messagesUp to 24 months after resolution
Analytics dataUp to 24 months, stored in aggregated form
Cookie consent recordsUp to 6 years (for compliance)

When data is no longer required, we delete or anonymise it.

Security

We use technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include encrypted transmission (HTTPS), restricted access, and regular reviews of our hosting environment. While no website can guarantee absolute security, we take all reasonable steps to safeguard your information.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to certain processing
  • Receive a copy in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below. We will respond within the time limits required by law. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are dissatisfied with our handling of your data.

Children

This website is intended for visitors aged 18 and over. We do not knowingly collect data from minors.  If you believe a child has provided personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to other websites (e.g., booking systems, social media platforms, or map services). Those sites have their own privacy policies — please review them. We are not responsible for their content or data practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect technical, legal, or business changes.
When updated, the “Last updated” date will change above, and significant updates will be highlighted on the site.

Contact

Questions about this Privacy Policy or your personal data can be sent to:
Email: [email protected]
Address: 54 High Road, Wood Green, London N22 6DG, United Kingdom